privacy policy
Last Updated: 13 October 2026
Effective Date: 4 July 2026
For the purpose of this Privacy Policy, JUNIOR SPORTS FINDER refers to the Platform and the entity that operates it.
At Junior Sports Club, (“we”, “us”, “our”) we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you use our Platform, application, create an account, submit enquiries, apply for opportunities, or use our services.
We recognise that privacy is particularly important where children, young people, parents and guardians use our Platform.
This Privacy Policy applies to personal information collected through the Platform, including information provided by parents, guardians, athletes, clubs, coaches, sporting organisations, job applicants and volunteers.
We manage personal information in accordance with the Privacy Act 1988 (Cth) (“Privacy Act”) and the Australian Privacy Principles (“APPs”), to the extent those laws apply to us.
By using our website, you agree to the practices described in this Privacy Policy.
Who Are We
The Platform is operated by:
JUNIOR SPORTS FINDER
- ABN: 85 728 310 794
- Address: Brisbane, Australia
- Email: Admin@juniorsportsfinder.com.au
- Privacy Enquiries: Admin@juniorsportsfinder.com.au
1. Information We Collect
We may collect different types of personal information depending on how you use the Platform.
Personal Information
When you interact with our Platform, we may collect information such as:
- Full Name
- Email Address
- Phone Number
- Suburb or Postcode
- Account registration details
- Information submitted through contact forms
- Information about your use of the Platform
- Other information reasonably necessary to provide the relevant Platform service.
Club and Coach Information
If you register or manage a sports club, organisation or coaching service, we may collect:
- Club or organisation name
- Contact person
- ABN or other business registration information
- Business Address
- Position or Role
- Coaching qualifications
- Working With Children Check or equivalent information where relevant
- Insurance information
- Program information
- Business and payment information
- Reviews and feedback
- Email address
- Phone number
- Website and social media links
- Club descriptions, photographs and other listing content
Where possible, we will avoid collecting unnecessary identification documents or sensitive information where a less intrusive form of verification is available.
Parents and Guardians
If you use the Platform as a parent or guardian, we may collect:
- Your name
- Email Address
- Telephone Number
- Residential or preferred location
- Account and login information
- Communication preferences
- Information about your child or children
- Sporting interests and preferences
- Information about programs you search for or enquire about
- Registration and enquiry information
- Communications with clubs, coaches or us
- Reviews, ratings and other feedback
- Payment and transaction information where applicable
- Information about your use of the Platform.
Children and Young People
Where necessary to provide the Platform, we may collect information concerning a child or young person, including:
- Name
- Age or date of birth
- Gender where relevant to a sporting program
- Sporting interests
- Skill level or experience
- Preferred location
- Availability
- Sporting program preferences
- Registration or enquiry information
- Information provided by a parent or guardian
- Communications relating to sporting programs
- Photographs, videos or other content where voluntarily provided and appropriately authorised.
We seek to minimise the information collected about children and only collect information reasonably necessary for the relevant purpose.
We do not require parents or guardians to provide more information about a child than is reasonably necessary to use the relevant Platform feature.
Reviews and User Content
If you submit a review, rating, photograph, video, comment or other content, we may collect and hold that information.
Depending on how you submit the content, it may be displayed publicly or shared with relevant clubs or sporting organisations.
You should not include unnecessary personal information about yourself or another person, particularly a child, in a review or other public content.
Jobs and Volunteer Opportunities
The Platform may allow sporting clubs and organisations to advertise paid employment, casual work, coaching, administrative positions, internships, volunteer positions and other work or volunteer opportunities.
Where you create, manage or respond to a job or volunteer listing, we may collect information relating to that opportunity.
For clubs and organisations, this may include:
- Position title and description
- Whether the opportunity is paid or voluntary
- Employment or engagement type
- Remuneration or remuneration range, where applicable
- Duties and responsibilities
- Required qualifications, skills or experience
- Coaching or sporting experience
- Location
- Hours or expected availability
- Screening or Working With Children Check requirements
- Application closing date
- Contact and application instructions
- Other information reasonably necessary to publish and manage the listing
If you apply for or enquire about an opportunity, we may collect information such as:
- Your name
- Contact details
- Application or enquiry
- Employment history
- Qualifications and skills
- Coaching, sporting or other relevant experience
- Availability
- CV or resume
- Cover letter
- Information voluntarily provided by you about your suitability
- Other information reasonably necessary to facilitate the application or enquiry.
We will seek to limit applicant information to what is reasonably necessary for the relevant opportunity. You should not provide sensitive information, identity documents or other highly personal information unless it is reasonably necessary for the application or specifically requested for a lawful purpose.
Where an opportunity involves working with children, the relevant club or organisation is responsible for determining and verifying any Working With Children Check, Working With Vulnerable People registration, police check, qualification, reference or other screening requirement applicable to the role.
We will not generally require applicants to provide copies of screening documents unless this is reasonably necessary for a specific Platform function or verification service.
Automatically Collected Information
When you browse our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Dates and times of access
- Referral source
- Cookies and similar technologies
- Approximate location
- Searches performed
- Interactions with Platform features
- Information about errors or technical issues.
We use this information to operate, secure, maintain and improve the Platform.
2. How We Collect Personal Information
We may collect personal information:
- directly from you when you create an account
- when you complete a form;
- when you search for sporting programs;
- when you contact a club or coach;
- when you submit an enquiry;
- when you register for a program;
- when you submit a review or other content;
- when you create, view, enquire about or apply for a job or volunteer opportunity;
- when you submit a CV, resume, cover letter or application;
- when you communicate with a club or organisation about an opportunity;
- when you communicate with us;
- when you use our website or application;
- through cookies and similar technologies;
- from parents or guardians;
- from service providers;
- from publicly available sources where permitted by law;
- from other third parties where authorised or permitted by law.
Where reasonably practicable, we will collect personal information directly from the individual concerned.
3. Sensitive Information
“Sensitive information” has a particular meaning under the Privacy Act and includes information such as health information, racial or ethnic origin, religious beliefs, sexual orientation and certain other information.
The Platform may potentially receive sensitive information, particularly where information about an athlete’s health, disability, medical circumstances or other personal circumstances is provided in connection with a sporting program.
Sensitive information may also be provided voluntarily in connection with a job or volunteer application.
We do not generally require users to provide sensitive information to use the Platform.
Where sensitive information is collected, we will only collect, use or disclose it where permitted by law and, where required, with appropriate consent.
Users should not provide sensitive information about themselves or another person unless it is reasonably necessary for the relevant purpose.
4. How We Use Personal Information
We may use personal information for purposes including:
- creating and managing accounts
- providing search and comparison functions
- matching users with sporting programs
- facilitating enquiries
- connecting families with clubs and coaches
- providing customer support
- processing transactions where applicable
- publishing and managing club and sporting listings
- publishing and managing job and volunteer opportunities
- facilitating job and volunteer applications and enquiries
- connecting applicants with relevant clubs and organisations
- communicating with applicants and clubs about opportunities
- moderating listings and user content
- preventing fraud, misuse and unsafe activity
- improving the Platform and user experience
- sending service-related communications
- meeting legal and regulatory obligations.
We will not use applicant information for unrelated purposes unless permitted by law or otherwise authorised.
5. Collection from Parents and Guardians
Where information about a child is provided to us by a parent or guardian, we may rely on the parent or guardian’s authority to provide that information where appropriate.
By providing information about a child, you represent that you are the child’s parent, guardian or otherwise authorised to provide that information.
We may take additional steps to verify parental or guardian authority where we consider this reasonably necessary, particularly where:
- the information is sensitive;
- access to information is requested;
- a dispute exists concerning parental responsibility;
- a child requests access or deletion;
- we consider there is a particular privacy or safety risk.
We may also introduce additional age-verification or parental-consent mechanisms as the Platform develops or where required by law.
6. Children’s Privacy
We recognise that children and young people may require additional privacy protections.
We seek to:
- minimise the personal information collected about children;
- collect information only where reasonably necessary for the relevant purpose;
- avoid requiring unnecessary sensitive information;
- use age-appropriate privacy practices;
- provide parents and guardians with appropriate information about how children’s information is handled;
- limit access to children’s information to people who reasonably require it;
- implement additional safeguards where appropriate.
We will not knowingly use children’s personal information for purposes unrelated to the operation of the Platform unless permitted by law and, where required, with appropriate consent.
We will not knowingly sell children’s personal information.
Where the Platform facilitates a job or volunteer opportunity involving children, the relevant club or organisation is responsible for complying with applicable child-safety, screening and Working With Children or Working With Vulnerable People requirements.
The fact that an individual applies for, or is referred in connection with, a child-related opportunity does not mean that the Platform has independently verified that individual’s suitability or screening status.
7. Disclosure to Sporting Clubs and Coaches
A key purpose of the Platform is to connect families and athletes with sporting clubs and coaches.
Where you choose to contact, enquire with or register with a club or coach, we may disclose information reasonably necessary to facilitate that interaction.
Depending on the service used, this may include:
- your name;
- contact details;
- child’s name;
- child’s age or relevant age group;
- sporting interests;
- skill level;
- location or preferred location;
- availability;
- enquiry details;
- registration information.
We will not disclose more information than is reasonably necessary for the relevant interaction.
Clubs and coaches are responsible for their own handling of personal information after receiving it from the Platform.
8. Jobs and Volunteer Opportunities
The Platform may provide functionality allowing clubs and organisations to advertise paid and unpaid work or volunteer opportunities.
Information about Listings
We may use and disclose information relating to job and volunteer listings to:
- publish and manage listings;
- allow users to search for relevant opportunities;
- facilitate enquiries and applications;
- connect applicants with the relevant club or organisation;
- communicate with clubs, organisations and applicants;
- moderate or remove listings;
- prevent fraudulent, misleading or inappropriate recruitment activity;
- maintain records;
- comply with legal obligations.
Applicant Information
Where an applicant submits an application or enquiry through the Platform, we may disclose the applicant’s information to the relevant club or organisation for the purpose of considering the application or responding to the enquiry.
We will not disclose an applicant’s information to unrelated clubs or organisations unless:
- the applicant has authorised us to do so;
- the disclosure is reasonably necessary for a Platform service selected by the applicant;
- the disclosure is otherwise permitted or required by law.
Once applicant information has been provided to a club or organisation, that club or organisation is responsible for handling the information in accordance with its own legal and privacy obligations.
Clubs’ and Organisations’ Responsibilities
Clubs and organisations using the jobs functionality are responsible for ensuring that their listings and recruitment activities comply with applicable laws.
This includes responsibility for:
- ensuring job and volunteer listings are accurate and current;
- accurately identifying whether an opportunity is paid or voluntary;
- providing accurate remuneration information where applicable;
- complying with applicable employment, workplace and minimum entitlement requirements;
- ensuring that any volunteer arrangement is genuinely voluntary where it is described as such;
- complying with applicable anti-discrimination requirements;
- complying with workplace health and safety requirements;
- complying with child-safety and screening requirements;
- handling applicant information appropriately;
- verifying qualifications, references and screening requirements where relevant;
- removing or updating listings when they are no longer available.
We may refuse, suspend or remove a listing where we reasonably consider that it is misleading, unlawful, unsafe, inappropriate or inconsistent with our Terms and Conditions.
The Platform does not determine whether a particular arrangement is legally employment, volunteering, contracting or another form of engagement.
9. Other Disclosures of Personal Information
We may disclose personal information to:
- related companies, where applicable;
- sporting clubs and coaches;
- clubs and organisations advertising job or volunteer opportunities;
- payment providers;
- website and application hosting providers;
- cloud storage providers;
- customer relationship management providers;
- communication providers;
- analytics providers;
- cybersecurity providers;
- IT and software providers;
- AI and machine-learning service providers;
- professional advisers;
- insurers;
- auditors;
- contractors and other service providers;
- regulators and government authorities;
- law enforcement agencies where required or permitted by law;
- other parties where you have authorised us to do so or where disclosure is otherwise permitted or required by law.
We require service providers that manage personal information on our behalf to take reasonable steps to protect that information.
10. Artificial Intelligence and Automated Technologies
We may use artificial intelligence (“AI”), machine learning, automated systems and related technologies in connection with the Platform.
AI may be used for purposes including:
- search assistance;
- sporting program recommendations;
- matching families with clubs or programs;
- summarising information;
- customer support;
- content moderation;
- fraud and misuse detection;
- administrative assistance;
- analytics;
- improving Platform functionality;
- developing new Platform features.
Personal Information and AI
Where personal information is processed through an AI system, we will take reasonable steps to ensure that the information is managed in accordance with applicable privacy laws.
Depending on the AI service used, personal information may be processed by a third-party technology provider.
We will not intentionally provide personal information to an AI provider for the provider’s own unrelated purposes or model training unless permitted by law and appropriately disclosed.
Where practicable, we will use de-identified, aggregated or otherwise appropriately protected information for AI development, testing and service improvement.
AI-Generated Information
AI-generated information may contain errors or inaccuracies.
Recommendations generated by the Platform are intended to assist users and should not be treated as professional advice or as a determination that a particular sporting program is suitable for a child.
Parents and guardians remain responsible for deciding whether a program is appropriate for their child.
Automated Decision-Making
The Platform may use automated systems to assist with recommendations, ranking, matching or other functions.
Unless otherwise stated, these systems are intended to assist rather than replace human decision-making.
Where applicable laws require us to provide additional information about automated decisions that could significantly affect an individual’s rights or interests, we will provide the information required by law.
11. Direct Marketing
We may use personal information to send information about our services, Platform features, sporting opportunities or other marketing where permitted by law.
Where required, we will obtain consent before sending direct marketing communications.
You can unsubscribe from marketing communications at any time by:
- using the unsubscribe function included in the communication;
- contacting us using the details below.
We will continue to send transactional, administrative or service-related communications where reasonably necessary, even if you have opted out of marketing communications.
12. Sports Matcher Quiz
If you complete our Sports Matcher Quiz, we may collect information such as your child’s age, interests, experience level and preferences to recommend suitable sports or clubs.
This information is used to provide and improve recommendations and enhance your experience.
13. Cookies and Similar Technologies
We may use cookies, pixels, analytics tools and similar technologies to:
- operate the Platform;
- remember your preferences;
- maintain sessions;
- improve website performance;
- analyse usage;
- understand how users interact with the Platform;
- maintain website security and detect fraud;
- support analytics and reporting;
- measure the effectiveness of communications.
Some cookies may be provided by third-party service providers.
You can manage or disable cookies through your browser settings. Some features of the website may not function properly if cookies are disabled.
Where required by law, we will obtain consent before using non-essential cookies or similar technologies.
14. Location Information
We may collect approximate location information to help users find relevant sporting programs, clubs, jobs and volunteer opportunities.
For example, we may use:
- suburb;
- postcode;
- city or region;
- location entered by the user;
- approximate device location where permission is provided.
We do not require precise location information unless it is reasonably necessary for a particular Platform function.
Users can generally control device location permissions through their device settings.
15. Reviews, Ratings and Public Information
Where the Platform permits reviews or ratings, information submitted may be visible to other users or the public depending on the relevant feature.
Users should not publish:
- a child’s full name;
- a child’s contact details;
- medical information;
- school information;
- home address;
- private photographs;
- identifying information about another person;
- other information that could create an unnecessary privacy or safety risk.
We may remove content that we reasonably consider inappropriate, unlawful, unsafe or inconsistent with our Terms and Conditions.
16. Anonymity and Pseudonymity
Where reasonably practicable, we will allow individuals to interact with us anonymously or using a pseudonym.
However, this may not be practicable where identification is reasonably necessary to:
- create an account;
- process a registration;
- communicate with a club or organisation;
- process a transaction;
- apply for or administer a job or volunteer opportunity;
- verify an individual’s identity;
- respond to an access or correction request;
- address a safety concern;
- comply with a legal obligation.
17. Access to Personal Information
You may request access to personal information we hold about you.
We will generally provide access unless an exception under applicable laws applies.
To request access, contact:
Privacy Officer
We may verify your identity before providing access.
Where the information relates to a child, we may need to verify the identity and authority of the person making the request and consider the child’s privacy interests.
18. Correction of Personal Information
We take reasonable steps to ensure that personal information we hold is accurate, up to date and complete.
If you believe information we hold about you is inaccurate, incomplete, misleading or out of date, you may request that we correct it.
You can contact us at:
We will respond to correction requests in accordance with applicable privacy laws.
19. Deletion Requests
You may ask us to delete personal information we hold about you or, where appropriate, information concerning your child.
We will consider requests in accordance with applicable law.
We may be required or permitted to retain information for reasons including:
- legal obligations;
- dispute resolution;
- fraud prevention;
- security;
- financial record keeping;
- insurance;
- enforcement of agreements;
- other legitimate or lawful purposes.
Where we cannot delete information, we will explain the reason where appropriate.
Where personal information relates to a job or volunteer application, we will generally retain the information only for as long as reasonably necessary for the relevant application, Platform administration, legal compliance or other lawful purpose.
20. Children’s and Parental Requests
We recognise that children and young people may have privacy interests that differ from those of their parents or guardians.
A parent or guardian may contact us regarding information relating to their child.
However, depending on the circumstances, we may need to consider:
- the child’s age and maturity;
- the nature of the information;
- the child’s wishes;
- parental responsibility;
- the purpose for which the information was collected;
- whether disclosure would be in the child’s best interests;
- applicable privacy laws.
We may seek additional information before responding to a request concerning a child.
21. Third-Party Links
The Platform may contain links to third-party websites or services, including sports club websites, registration platforms, recruitment services and external services.
We are not responsible for the privacy practices or content of those websites.
We encourage you to review their privacy policies before providing personal information.
Once a user chooses to provide personal information directly to a third party, that third party may manage the information under its own privacy policy.
22. Data Security
We implement reasonable administrative, technical and organisational measures to protect your information against:
- misuse;
- interference;
- loss;
- unauthorised access;
- unauthorised disclosure;
- unauthorised alteration;
- unauthorised destruction.
Security measures may include, depending on the nature of the information and our technology environment:
- access controls;
- authentication measures;
- encryption;
- secure hosting;
- monitoring;
- backups;
- staff confidentiality obligations;
- security testing;
- incident response procedures.
No internet-based service can guarantee absolute security.
Users are responsible for keeping account passwords and authentication details confidential.
23. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it is held.
This may include retaining information to:
- provide our services;
- maintain accounts;
- facilitate enquiries or registrations;
- administer job and volunteer listings and applications;
- resolve disputes;
- prevent fraud or misuse;
- meet legal and regulatory obligations;
- maintain business and financial records;
- protect our legal rights.
When personal information is no longer required, we will take reasonable steps to destroy or de-identify it unless we are required or authorised by law to retain it.
Information may remain in secure backups for a limited period before being overwritten or securely deleted.
24. Overseas Disclosure
Some of our service providers may be located outside Australia or may store or process personal information outside Australia.
These providers may include:
- cloud hosting providers;
- software providers;
- analytics providers;
- communication providers;
- payment providers;
- AI or technology providers.
Depending on the services we use, personal information may be disclosed to recipients in countries including:
India, UK, United States, New Zealand, China, Japan, South Korea, Philippines, Canada
We will take reasonable steps to manage overseas disclosures in accordance with applicable privacy laws.
25. Data Breaches
We maintain procedures for responding to suspected or actual data breaches.
If we become aware that personal information has been accessed, disclosed or lost in circumstances that may constitute an eligible data breach, we will assess the incident and take appropriate action in accordance with applicable law.
Where the Notifiable Data Breaches scheme applies and notification is required, we will notify affected individuals and the Office of the Australian Information Commissioner as required.
26. Complaints
If you believe that we have mishandled your personal information or breached applicable privacy laws, you may make a complaint to us.
Complaints should be sent to:
Privacy Officer
JUNIOR SPORTS FINDER
Address: Brisbane, Australia
Please provide sufficient information for us to investigate your complaint.
We will acknowledge and investigate complaints within a reasonable period and will endeavour to resolve complaints promptly.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
27. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect:
- changes to our business;
- changes to the Platform;
- changes to our technology;
- changes to our information-handling practices;
- changes to applicable laws;
- regulatory guidance;
- legal obligations.
Any updates will be published on the Platform with a revised effective date.
Where required by law, we will provide additional notice of material changes.
28. Contact Us and Further Information
If you have any questions about this Privacy Policy or how your information is managed, please contact us through the contact form available on the Platform or using:
We will make reasonable efforts to respond to your enquiry as promptly as possible.
Further information about Australian privacy law and the Australian Privacy Principles is available from the Office of the Australian Information Commissioner at:
This Privacy Policy should be read together with our:
and any additional collection notices or privacy information provided when you use particular Platform features.